Once a reservation comes in, your dashboard is home base.
- See your reservations. Open Bookings to view upcoming and past reservations with guest details, dates and reference numbers.
- Confirmations. When a reservation is paid, SriLankaX emails both you and the guest automatically — no action needed on your side to confirm.
- Reaching the guest. Use the contact details on each reservation to answer questions, share directions or arrange check-in directly.
- Changes. If a guest needs to change dates or details, handle it directly and update your availability so the calendar stays accurate.
- No-shows & disputes. Apply your stated cancellation policy for the balance. If you need a hand, contact support with the reservation reference and we’ll help.